Interaction Intelligence for CX

New Freedom to GrowWithout Limits

Autonomous AI-native clarity. No dashboards, no manual work. Proactive insights. growth & 100% visibility, delivered.

Medicalor
Smift
Crocus
Primrose
PwC
Medicalor
Smift
Crocus
Primrose
PwC
Medicalor
Smift
Crocus
Primrose
PwC
Beyond Insight.
Into Impact.
We are built for Every Role

For the people holding It all together

The next era of CX belongs to teams who don't wait for insight, they act on it.

Customer
Experience

Create standout customer experiences by understanding every conversation, improving quality, and fixing issues before they impact customers.

See the impact

Compliance

Automate compliance monitoring across 100% of interactions to reduce risk, ensure adherence, and eliminate manual audits.

See the impact

Operations

Replace manual processes with AI-driven insights that streamline workflows, improve efficiency, and significantly cut operational costs.

See the impact

Sales &
Marketing

Unlock revenue growth by identifying sales opportunities, reducing churn, and optimizing messaging across every customer interaction.

See the impact

The Architecture of Autonomous CX

Built for What's Next. Already.

Purpose-built intelligence for CX teams who need clarity, not just dashboards.

Lead the moment, don't chase

Instant clarity across CX, compliance, and risk, effortless, actionable, and delivered with confidence.

Smart that makes you smarter

See what others miss. Discover opportunities in every conversation and turn them into growth, strategy, and stronger customer connections.

Ask anything. Seriously.

Your data, finally chatable. No noise. No clutter. Just clear, contextual answers, in your language, focused on what counts.

Intelligence that gets you

Transparent and personal, built around your workflows and language. From building blocks to breakthroughs, every signal is clear, measurable, and traceable.

Think Different.
We Already Built It.

Star
1
2
3
Learn

Every call, chat, and ticket captured, revealing not just what happened, but why. Your conversations become a living, ever-growing source of truth.

Performance, perfected

Performance,
perfected

Turn every call into a growth opportunity. Automated reviews, objective and contextual perspective, personalized guidance and coaching that helps every agent constantly improve.

Compliance & QA
that keeps up

Zero blind spots. 100% interaction coverage. Real-time detection and alerts that protect performance and reputation.

All Signals.
One System.

One platform. Every signal connected. From staffing to strategy, Hear brings data, people, and action together, effortlessly.

Trusted by the teams who lead change

"What we love most about Hear is how easy it is to use. Everything we need is right there. We can instantly see what customers are calling about, how our team is performing, and where we can improve."
Andreea Soleriu

Andreea Soleriu

Call Center Director at MEDICALCOR

"Hear has been a transformative partner for Shift, revolutionizing how we manage customer interactions. What was once a manual, time-consuming process is now automated, accurate, and insight-driven."
Yuval Danin

Yuval Danin

CEO at Shift

"Hear has been a game-changer for our team and QA process. The support has been outstanding, and the platform truly met our exact requirements. We highly recommend Hear to anyone looking to enhance efficiency and insight in customer operations."
Ben O'Donnell

Ben O'Donnell

Head of Customer Service at CROCUS

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Customer stories
Customer stories banner

From buried transcripts to frontline impact

Crocus & Primrose unlocked 100% coverage, faster QA, and instant insights, turning conversations into performance at scale.

CrocusPrimrose

18%

Call coverage. Zero manual listening

80%

Faster QA reviews

90%

Trend signals surfaced instantly

Plugs in. Levels up.

Works where you work.
Smarter everywhere.

Connects into the platforms your team already knows and loves. No new tabs or messy handoffs. Just seamless sync across your stack.

Security that shows up. Built in, not bolted on.

Compliance isn’t just a badge. It’s the foundation. Security, privacy, and trust are engineered into everything we build.

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