Live · 142M calls analyzed this quarter

Every customer
conversation,
answered.

Hear turns 100% of your calls, chats and tickets into an interrogable record. Ask any question — get answers cited to the exact moment.

SOC 2 Type II
HIPAA
GDPR
hear / explore
Ask Hear
H
Hear
Call volume
142M
↑ +18% QoQ
Time-to-insight
4.2s
↑ from 6 days
Trusted by customer-voice teams at
Outcomes, not promises

The numbers teams
ship with Hear.

Measured across 340+ enterprise deployments over the last 18 months. Verified by customer finance teams.

94%
QA coverage
from 2–4% manual sampling
3.8x
Faster issue detection
median time-to-flag drops from 6d → 38hr
$11.4M
Avg. revenue recovered
per $500M book of business, year one
22%
Cut in escalations
by surfacing root-cause in agent coaching
The Hear platform

One system of record
for customer truth.

Ingest every conversation. Understand them in context. Answer any question. Act before problems escalate.

Made to fit, everywhere.

One connection, endless reach. From CCaaS to CRM to data warehouse to ticketing — Hear integrates without friction.

Native connectors — 40+ and growing
Genesys Cloud
Freshdesk
Freshworks
Freshcaller
JustCall
Commbox
Pipedrive
Feefo
Pipeline · Live
Genesys Cloud
CCaaS
800/min
Freshdesk
Ticketing
1,500/min
Pipedrive
CRM
2,200/min
JustCall
Voice
2,900/min
Commbox
Omnichannel
3,600/min
142M
Interactions indexed
Transcribed100%
Diarized100%
Embedded100%
Built for every seat at the table

One record.
Every answer you need.

See what your customers really think — before surveys catch up.

+31 NPS
12-month avg lift
01
Auto-tag every interaction with CX drivers
02
Root-cause escalations before they repeat
03
Close the loop with named customer verbatims
"
We replaced three BI dashboards and a QA vendor. Hear answered questions we'd been asking for six years in the first afternoon.
PA
Priya Anand
VP Customer Experience, Bridgewell
See Hear in your world

30 minutes.
Your data.
Actual answers.

We'll connect to a sample of your calls, run the questions your leadership has been asking, and walk you through the answers — with sources.

No integration work required — we bring the connectors
Security review package delivered day zero
Deployed & answering questions in < 3 weeks
Book a demo

What would you most like to improve?

Your data stays private. We'll never contact your customers.

Book a demo →