Upload a Call. Get Instant AI Insights.

Hear unlocks 100% of your call data — instantly, with answers in plain English.

Upload Your Call

How It Works

Three simple steps to unlock actionable insights from your calls

Upload a Call

Select and upload any call recording from your contact center.

1
AI Analysis

Our AI analyzes the conversation in seconds.

2
Get Insights

Receive a detailed analysis with actionable recommendations.

3

What You'll Get

Our AI provides powerful insights to improve your contact center performance

Sentiment Analysis

Understand customer emotions

Agent Performance

Get insights on agent skills and improvement areas

Alerts Monitoring

Identify buying signals and missed opportunities

Quality Scoring

Automated scoring based on conversation quality

Call Summary

Auto-identify key discussion topics and concerns

Smart Recommendations

Actionable tips to improve future conversations

Upload Your Call

Get a free AI analysis of your contact center call

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About Hear

Most contact centers can only analyze 2% of their calls. That means 98% of your customer data is sitting there — untouched.Hear changes that.

It gives CX leaders instant access to 100% of their call data — no dashboards, no filters, just ask a question in plain language and get the answers you need.

Learn more about Hear